Reliable client administration: the Customer Centre
Simple design, easy operation
- Individual dashboard and most visited pages
- Easy communication with support and integrated help
- Perfect mobile version
- Speaks multiple languages, CZ and EN
Hassle-free domaintransfer and purchase
- Domain transfers and registrations in a few clicks
- Easy owner change and ordering via CZ NIC ID
- Manage DNS records A, AAAA, MX, CNAME, TXT, SRV
- Clear categorization of domains into folders
Servers at your fingertips
- Quick server restart and reinstallation in one click
- Clear server detail, all in one place
- IP address and reverse log management
- Easily change parameters at any time as needed
Manage emails simply and smartly
- Easily set up and manage email accounts from your mobile device
- Rules for forwarding mail or auto-responders
- Bulletproof antivirus, antispam and mobile friendly webmail
- Quick import of emails from another provider
Easy database management and organisation
- MySQL, MariaDB and PostgreSQL databases
- Ready-made Adminer, phpMyAdmin and PHPadmin applications
- One-click backup or automatic daily backup
- AWStats analysis and web statistics
Convenient start-up of websites or scripts
- File manager in hosting administration
- Regularly run cron scripts
- One-click WordPress, Drupal, Prestashop, Matomo and Grav CMS installers
- Rest API with clear documentation
Security first
- Automatically block suspicious IP addresses with Fail2Ban
- Backups stored in a geographically separated datacenter
- One-click Cloudflare activation and firewall protection
- Two-Factor Login (2FA), FTP access and SSH keys
Convenient billing and management for your colleagues too
- Multiple domain management access, even for accountants
- All invoices back to download
- Easy merging of invoices and data changes
- Automatic debiting of payments by card or credit
And other cool features
- Availability charts and other metrics to keep servers running smoothly
- Configurable automatic service extensions and disk provisioning
- Commission-based long-term payout system
- Credit-based system as an alternative payment option for services
Do you like our Customer Centre?
Try it with a hosting plan
How is it with servers
Servers are kept by a company SuperNetwork, the SuperHosting network provider. All servers are in our possession. We have spare servers as well as spare components. That why we can offer immediate services with nonstop server room supervision.
Except for us SuperHosting hosts other interesting projects on the Czech internet and offers an excellent service and maximum connectivity. It has been on the market for the past 10 years and since 2005 focused on providing server services.
Backup is done into a distant server room Master DC – though an encrypted transfer to make your data 100% secured and safe in case of an unexpected failure.
Server installation
We start with everything as soon as your order is saved on our system – it usually takes 30 min during weekdays. But sometimes it takes longer, so please be patient.
Server management
We will make everything as you wish. Nothing is a problem and we take is as a challenge. Only request that could affect the security or server running are not dealt with.
Hosting services of individual domains are managed by these tool: SFTP/SCP, rsync, FTP, phpMyAdmin, etc. You can allow distant access for databases. To manage the services you use web applications VPS centre where you find running operations characteristics (load, statistics). Alternatively you can use ICP Cinfig or get a server with simple opetating system installation.
We always install the latest update of Linux with Debian distrubution. If you want to use VPS centre, then Debian is the only option. There is no problem with installation of CentoOS and Ubuntu. Ask us for more options.
Running and server load is monitor by out administratorse. You can get an overview in statistics of Munin application. Basic details, e.g. RAM load, processor load, can be seen in VPS centre application.
Yes, of course. You can choose if you want just pure Linux with root access or with our easy to use administration.
Every server is connected with 1 Gbps uplink to the switch without aggregation and speed limit. The capacity of the Supernetwork is 340 Gbps.
SuperHosting has a circular topology of the network, backing up is in N+1 mode. In case of a failure the connection is redirected in 10s to the backup source. The network is built on Cisco elements.
The data on leased servers are not limited in any way.
Standard installation of our servers includes the latest updates of the operation system, web server, database, ftp, php, email and others. We don't have to install anything on your server or on the other hand you can get any software available.
The number of domains and web applications running on a server is not explicitely limited. All depends on the system parameters and operating performance of the applications.
Server setup
You can pay by a bank trasfer, PayPal, credit card or eKonto monthly, quarterly, half yearly and yearly.
Yes, you can. Technically the transition to a different variant with new parameters needs system restart that can be done by us or yourself.
Numbers and references that have been driving us forward for more than 10 years
„Eshop Autopalace needs to communicate safely with the company system Microsoft Navision and it has to be 100% available for our large buyers and customers. Everything works perfectly. “
„I appreciate the smooth running of CRM with Oracle database. I haven't noticed any failure over the past 3 years. The network speed is great. “
„I was pleasantly surprised about your website interface. I always appreciate the technical support provided.“
„CRM is the heart of our company so if it was unavailable, it would mean a dramatic loss for us. Fortunately, it's never happened over the past 5 years. Thank you. “
